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Buildium

Property management software for residential managers

3.5/ 5.0 editorial score

Overview

Buildium is a comprehensive property management platform designed for residential property managers. It covers accounting, leasing, maintenance, tenant communication, owner reporting, and online rent collection. Trusted by thousands of property management companies, Buildium scales from small portfolios to thousands of units.

Pros & Cons

Pros
  • Comprehensive residential property management
  • Strong accounting and financial reporting
  • Online rent collection and tenant portal
  • Maintenance request tracking
  • Good for scaling portfolios
Cons
  • No free tier
  • Interface feels dated compared to newer tools
  • Per-unit pricing adds up for large portfolios
  • Limited commercial property features

Key Features

Accounting
  • Accounting & financial reporting
  • 1099 e-filing
Payments
  • Online rent collection
Leasing
  • Tenant & lease management
  • Vacancy listing syndication
  • Tenant screening
Maintenance
  • Maintenance request tracking
  • Property inspections
Communication
  • Tenant portal
Owner Management
  • Owner portal & reporting

Our Buildium Review

We evaluate every software across five key criteria. Here's how Buildium scores.

Ease of Use

3.5 / 5.0
3.5

Buildium is functional and well-organized, but the interface shows its age compared to newer platforms. Accounting features are powerful but require understanding of property management bookkeeping. The tenant and owner portals are clean and user-friendly.

Ease of Implementation

3.0 / 5.0
3.0

Buildium implementation takes 2-4 weeks for full deployment. Setting up properties, units, leases, chart of accounts, and bank connections requires careful attention. Buildium provides onboarding support. Data migration from other platforms is supported.

Support

4.0 / 5.0
4.0

Buildium provides phone and email support during business hours with knowledgeable agents. The help center is comprehensive. Webinars cover both platform features and property management best practices.

Integrations

3.5 / 5.0
3.5

Buildium integrates with major listing sites (Zillow, Apartments.com), tenant screening services, payment processors, and maintenance vendors. The API enables custom integrations. The ecosystem covers core property management needs.

Value for Price

3.5 / 5.0
3.5

Buildium pricing scales with unit count, which can get expensive for large portfolios. For mid-size property managers, the feature-to-cost ratio is competitive. The included accounting, tenant screening, and listing syndication add significant value versus assembling these separately.

Client Support

EmailPhoneKnowledge Base

Hours: Business hours (Mon-Fri, 8am-8pm ET)

Buildium provides phone and email support during business hours with knowledgeable property management agents. The help center includes articles and tutorials.

Best For
SMBMID_MARKET
Deployment
Cloud

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