Overview
Tekmetric is a modern, cloud-based shop management system for auto repair shops. It covers digital vehicle inspections, estimates, invoicing, parts ordering, customer communication, and reporting. Known for its clean interface and real-time shop analytics, Tekmetric has disrupted the legacy shop management software market.
Pros & Cons
Key Features
Our Tekmetric Review
We evaluate every software across five key criteria. Here's how Tekmetric scores.
Ease of Use
4.5 / 5.0Tekmetric has one of the cleanest interfaces in auto repair shop management. The digital inspection workflow is intuitive and fast. Real-time dashboards provide instant visibility into shop performance. Technicians and service advisors adopt it quickly.
Ease of Implementation
4.0 / 5.0Tekmetric setup is faster than legacy shop management systems — cloud-native means no server installation. Parts catalog integration, customer data migration, and team training take 1-2 weeks. The onboarding team provides hands-on support.
Support
4.0 / 5.0Tekmetric provides phone, email, and chat support with responsive agents who understand auto repair shop operations. The help center includes articles and videos. The support team actively helps shops optimize their workflow.
Integrations
3.5 / 5.0Tekmetric integrates with major parts suppliers, payment processors, and marketing tools. The API enables custom connections. The parts ordering integration saves significant time. Integration with accounting software is available.
Value for Price
4.0 / 5.0Tekmetric pricing is competitive for the feature set and modern experience. The real-time analytics alone help shops identify revenue opportunities that pay for the platform. For shops upgrading from legacy software or pen-and-paper, the ROI is significant.