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Jobber

Field service management — quoting, scheduling, invoicing, and client communication.

4.3/ 5.0 editorial score

Overview

Jobber is an all-in-one field service management platform for quoting, scheduling, dispatching, invoicing, and client communication. Designed for small to mid-size home service businesses, Jobber covers the entire job lifecycle from online booking through payment. Known for its excellent mobile app and client self-service portal, Jobber is used by over 200,000 home service professionals across landscaping, cleaning, HVAC, plumbing, electrical, and other trades.

Pros & Cons

Pros
  • Best all-around field service platform — quoting, scheduling, dispatching, invoicing, and payments
  • Excellent mobile app that field crews can actually manage everything from
  • Client hub lets customers book online, approve quotes, and pay invoices self-service
  • Strong QuickBooks and Xero integration for clean bookkeeping
  • GPS tracking and route optimization for efficient daily dispatching
Cons
  • Starts at $39/mo — not the cheapest option for solo operators
  • Advanced features (quoting automation, GPS tracking) locked to higher-tier plans
  • Reporting could be more customizable and detailed
  • Limited marketing features — no built-in review requests on lower plans
  • Job costing features are basic compared to enterprise tools like ServiceTitan

Key Features

Scheduling
  • Visual drag-and-drop scheduling
  • Route optimization
Client Management
  • Client management (CRM)
  • Client hub portal
Sales
  • Quoting & estimates
  • Automated follow-ups
Billing
  • Invoicing & payments
  • Online payment collection
Job Management
  • Job tracking & status
  • Job forms & checklists
Field Operations
  • GPS team tracking
Mobile
  • Mobile app for technicians
Communication
  • Automated reminders
Accounting
  • QuickBooks & Xero sync
Reporting
  • Reporting & insights

Our Jobber Review

We evaluate every software across five key criteria. Here's how Jobber scores.

Ease of Use

4.5 / 5.0
4.5

Jobber is designed for field service business owners who are not tech experts, and it shows. The interface is clean and intuitive, with a visual calendar and drag-and-drop scheduling that makes daily operations effortless. The mobile app is excellent — technicians can view jobs, create invoices, and collect payments in the field with minimal taps. Client hub gives customers a professional self-service portal.

Ease of Implementation

4.5 / 5.0
4.5

Jobber offers one of the smoothest onboarding experiences in field service software. The setup wizard walks through company info, services, and team setup. Client and job data can be imported via CSV. Most home service businesses are fully operational within a few days. Jobber provides free onboarding calls for new customers to ensure proper setup.

Support

4.5 / 5.0
4.5

Jobber provides phone, email, and live chat support during extended business hours. The support team is consistently praised for being helpful and responsive. The help center is comprehensive with video tutorials and articles. Jobber also offers a community forum and regular educational webinars on business growth topics.

Integrations

4.0 / 5.0
4.0

Jobber integrates with QuickBooks, Xero, Stripe, Square, Mailchimp, Zapier, and many other business tools. Payment processing is built in. The Zapier integration extends connectivity to hundreds of apps. The API is available on higher plans for custom integrations. GPS fleet tracking integrations are also available.

Value for Price

4.0 / 5.0
4.0

Jobber's pricing is competitive for the feature set, especially on the mid-tier plan. The Core plan covers essentials for solo operators, while Connect and Grow plans add features for growing teams. Compared to ServiceTitan, Jobber is significantly more affordable and better suited for small to mid-size operations. The ROI from improved scheduling efficiency and faster invoicing pays for itself quickly.

Client Support

EmailPhoneLive ChatKnowledge BaseCommunity Forum

Hours: Extended hours (Mon-Fri, 7am-9pm MT; Sat, 8am-5pm MT)

Jobber offers industry-leading support with phone, email, and live chat available during extended hours including Saturdays. The support team is known for being responsive, knowledgeable, and patient. Their help center features extensive documentation and video tutorials. Regular webinars cover both product features and business growth strategies.

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